Meeting customer expectations is what businesses need to become a customer success organization. Therefore, businesses are stressing on adding roles and departments catering to customers. According to a survey, customer experience is as important as the product and service provided… Continue Reading →

Usually, businesses sell their products and services via third parties, including dealers & distributors. Channel revenue is one of the main elements for a company to grow. It works better if partners can procure new customers and deliver quality products… Continue Reading →

Salesforce, the world’s #1 CRM platform, and cloud-based enterprise is all prepped up for one of the greatest events, Dreamforce. Salesforce enthusiasts, leading partners, and customers, world’s prominent leaders and leading CEOs will gather to join the session, meeting, and… Continue Reading →

Writing a professional email without forgetting any protocol is a task of its own. Everything in the email, whether it is the body or the subject line matters, especially when you are sending emails to your clients. It is essential… Continue Reading →

Salesforce or SF, the American cloud-based software company, gathers the significant revenue from its customer relationship management or CRM service. The service provides businesses with a great way to connect with customers. With a single view of every client interaction,… Continue Reading →

Outbound sales is a large scale business. The conventional way to get an outbound sales is by a sales rep talking to a potential customer through phones. Sure, the marketing strategies such as promotional flyers, emails, and presentations have their… Continue Reading →

Every customer-oriented business focuses on delivering better customer experiences connected with channels and departments. These experiences can isolate organizations and processes across sales, marketing, services and more. With Salesforce Customer 360 degree view, Salesforce combines Salesforce apps customer data to… Continue Reading →