Salesforce Twilio integration is not a piece of cake. It’s a long, time taking, and technical process where one faces multiple questions. Here are the most frequently asked ones.

Frequently asked questions related to salesforce to our technical team

A seamless two-way conversation with contacts and leads will be allowed. There will be bilk rate broadcasting of SMS to the record members. There will be a group inboxing feature, easy notification and reporting of delivery status, and easy scheduling of outgoing texts.

Texting will help you scale and develop a deeper connection with your audience as you can support messaging groups of all sizes with the help of Twilio. It will help you connect with your audience individually.

Yes, you can do so. You can integrate Salesforce data types in your messaging outreach, extend message capabilities in Apex, and easily communicate on a reliable global platform.

Here are some of the popular integrations:

  • Send SMS in Twilio on a new lead, new contact, new opportunity, and updated opportunity in Salesforce
  • You can add a note in the Salesforce platform on a new SMS received in Twilio.
  • You can also send SMS in Twilio on New Task in Salesforce.
  • Add a note in Salesforce on a new call-in Twilio.
  • Send SMS in Twilio on the event in Salesforce.
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