Meeting customer expectations is what businesses need to become a customer success organization. Therefore, businesses are stressing on adding roles and departments catering to customers. According to a survey, customer experience is as important as the product and service provided… Continue Reading

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Salesforce or SF, the American cloud-based software company, gathers the significant revenue from its customer relationship management or CRM service. The service provides businesses with a great way to connect with customers. With a single view of every client interaction,… Continue Reading

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Outbound sales is a large scale business. The conventional way to get an outbound sales is by a sales rep talking to a potential customer through phones. Sure, the marketing strategies such as promotional flyers, emails, and presentations have their… Continue Reading

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With the advent of technology and AI progression, businesses need to adapt according to the changes or else it becomes impossible to sustain. Therefore, they need to work around new strategies to reduce time, and cost and IT automation fit… Continue Reading

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Web portal is specifically designed website which comes with complete information about a web domain. It holds different importance from the perspective of a user and of a business owner. For a user, it is a place where he/she can… Continue Reading

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World is no longer bound with borders and territories. With the evolvement of technology, we have a chance to learn, share, meet and collaborate by the means of events and conferences. One such event/conference, Dreamforce is around the corner. Yes,… Continue Reading

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From the start, customer experience has an important role to play in business growth. Along with customer relations, business relationships and managing teams also have a significant part to play. Managing all of this on your own can drive you… Continue Reading

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