Best Ways to Leverage Salesforce Managed Services Providers to Strengthen Your Salesforce Maintenance & Support Services

Strengthen your Salesforce support and maintenance services with the help of Salesforce Managed Services providers.

The popularity of the Salesforce CRM can be seen in the fact that for the last 11 plus years, this CRM giant harbors the position of the biggest market player with 150000 customers across the world.

Companies, be they small or large, are seeking professionals who can help them implement, integrate, and support their Salesforce journey. Here comes the Salesforce Managed Services provider into the play.

Salesforce comes with a complete package of solutions. It is not necessary that you need all solutions. Every business and its CRM requirements are unique. 

Suppose you need sales-related services that other businesses might need for marketing. Management of the Salesforce CRM system often gets hectic. But with robust Salesforce Managed Services, you can focus on your important business operations while the Salesforce professionals take care of your Salesforce org.

Before we move ahead, let us give you a brief and clear idea of what are Salesforce Managed Services Providers, and we will also discuss the best 5 steps to leverage them for improved Salesforce support & maintenance services.


Who Are Salesforce Managed Services Providers? A Brief Intro

Simply put, the Salesforce Managed Services Companies are the third-party organizations that specialize in offering continuous support, optimization, and maintenance services for Salesforce implementation.

You can hire them as a standalone partner or as an extension of your in-house team. Well-versed in Salesforce technology, they are certified professionals who help businesses customize their CRM system as per the requirements.


How Managed Services Providers Help You Bolster Salesforce Maintenance & Support Services?

From improving workflow to empowering business users, a managed service provider offers myriad services that strengthen your sales and ROI.

Here are a few ways you can harness the excellence of Salesforce Managed Services Providers to strengthen your Salesforce support and maintenance services – 


Leverage their In-depth Expertise

The Managed Service Providers of Salesforce CRM are well-versed and well-equipped with the cloud technology. Rich in experience, the Salesforce MSPs have a team of certified Salesforce professionals that ensure you proper configuration, smart customization, and well-catered services as per your business standards.

Leverage Their Core Specialization

MSPs have teams dedicated solely to Salesforce, keeping their knowledge base current with the latest updates, features, and best practices. They can navigate the complexities of the platform and recommend solutions tailored to your industry and business goals.

The team of Salesforce-certified professionals holds expertise in dedicated SF functionalities like Sales Cloud, marketing cloud, service cloud, community cloud, and more. This ensures you have access to specialists who can address your unique needs within each Salesforce product.


Leverage Their Maintenance and Monitoring

MSPs don’t wait for fires to start. They use automated tools and processes to constantly monitor your Salesforce instance for potential issues like system errors, configuration flaws, and security vulnerabilities. By addressing these proactively, you can prevent disruptions to your business.



MSPs manage the Salesforce infrastructure for multiple clients. This allows them to leverage economies of scale, offering their services at a potentially lower cost compared to building and maintaining an in-house Salesforce support team.

By outsourcing Salesforce maintenance to an MSP, your internal IT team can dedicate their resources to core business activities that drive strategic initiatives. This can lead to increased overall efficiency and productivity within your organization.



As your business grows and your Salesforce usage evolves, your Salesforce needs will change. MSPs can scale their services to accommodate your growing demands. They can add additional resources or expertise as needed to ensure your Salesforce instance remains optimized and continues to support your business goals.


A Step by Step Guide to Choose the Right Salesforce Maintenance Support Provider

 Are you looking for the Best Salesforce MSPs to boost your support services? Here’s a step-by-step guide that will help you hire the best Salesforce Support and Maintenance Company – 

Identify Your Needs

The first step is to clearly define your Salesforce maintenance and support requirements. Consider factors like –

  • The size and complexity of your Salesforce instance
  • Your specific Salesforce products and functionalities
  • The level of ongoing support you require
  • Your budget


Evaluate Expertise and Experience

  • Look for Salesforce certifications
  • Industry Specialization
  • Track Record of Success


Assess Service Offerings

  • Look for a comprehensive service portfolio
  • Transparency and communication
  • Scalability


Consider the Cost Factor

  • Price shouldn’t be the sole deciding factor
  • Get quotes from multiple MSPs
  • Compare pricing structures and service offerings


Partner for Success

  • Schedule demos and consultations
  • Ask questions and discuss your specific requirements
  • Get a sense of their communication style and approach
  • Reference checks s from past or existing clients of the MSP
  • Check real-world experience working with the provider


The FEXLE Advantage

FEXLE Services is a leading Salesforce Managed Service Provider, offering a comprehensive range of services to help businesses maximize their Salesforce investment. We have a team of certified Salesforce experts who can help you:

  • Optimize your Salesforce instance
  • Implement best practices for ongoing maintenance
  • Proactively identify and address potential issues
  • Ensure your Salesforce instance is secure and up-to-date
  • Perform required customization for optimal results
  • Implement robust security measures & take care of compliance


Hiring a Salesforce managed services provider is one of the best ways you can increase the value of your Salesforce investments. Their expertise, efficiency, and knowledge help users focus on strategic initiatives while they take care of implementation, integration, customization, and overall CRM operations

Having MSPs like FEXLE, is also a way you can bolster your Salesforce support and maintenance services. Hire a good Salesforce Managed Services Provider like FEXLE and strengthen your business.

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