10 Reasons to Hire Salesforce CRM Development Services for Construction Industry

Do you belong to a construction business? Are you looking for a solution to improve communication between contractors, architects, and construction teams? Look no further, we are here with this ultimate guide on Salesforce for Construction.

A construction company faces multiple challenges when it comes to managing customer relationships and project lifecycles. This is where Salesforce CRM can be a valuable tool for construction companies. 

Let’s move ahead and understand the dynamism of Salesforce in the construction industry – 

What are the Market Dynamics of the Construction Industry?

Construction is an industry that contributes more in the economic development of a nation than we can ever imagine. According to a survey, around 25% of a nation’s working population’s livelihood depends significantly on the construction & allied activities.

If we talk about India’s construction industry, the one is valued at over three trillion INR in 2022. This increase in the trend is significant.


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The market value of the construction industry in Australia was valued at USD 389.9 billion. The industry is expected to grow at a CAGR of 5%. 

Coming to the global market value of the Construction industry, we will see a stunning growth trend in the market from 2020 to 2023 and ahead.

Following graph is the representation of the size of the construction market from 2022 to 2030 and more. The businesses from the construction industry can witness growth twice as big as it was in 2020.

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Salesforce for Construction Industry – A Gateway to Successful Business

The landscape of the construction ecosystem is continuously changing and it becomes imperative for the business owners to say goodbye to the traditional client-server solutions and embrace the modern technology.

Here comes Salesforce CRM consulting company into the picture. They are a team of expert Salesforce professionals who help businesses implement Salesforce solutions from start to end.

We will discuss the Salesforce consulting companies in our post in the later part. Let’s first understand the top reasons why construction companies should use Salesforce CRM:


Improved Project Management:

Salesforce CRM implementation enables businesses to experience a centralized platform for project management. It allows construction companies to track project progress and communicate with all stakeholders in real-time. This leads to greater efficiency, better collaboration, and improved project outcomes.

Streamlined Sales Processes

With Salesforce platform, construction companies can automate and streamline their sales processes, from lead generation to contract management. This allows sales teams to focus on building relationships with customers and closing deals, rather than administrative tasks.

Better Customer Relationship Management

Construction companies leverage significantly via Salesforce CRM development services. They can manage all aspects of their customer relationships, from prospecting to after-sales support in a well-managed way. This leads to improved customer satisfaction and increased customer loyalty.

Increased Data Visibility

Construction companies are driven by relationships with prospects, clients, contractors, subcontractors, employees, and vendors, to name a few. Each stakeholder wishes to have a clean visibility on data.

With Salesforce CRM, construction companies can gain deeper insights into their business operations, including project performance, sales trends, and customer behavior. This data can be used to make informed decisions and drive business growth.

Mobile Accessibility

Salesforce comes with its excellent mobility features. A user is not just a constraint to the system at the office. The mobile CRM enables businesses to use & access data anytime and from anywhere.

The availability of Salesforce CRM on mobile devices makes it easy for construction companies to manage their business on-the-go. This allows teams to stay connected and productive, even while working remotely or on job sites.

Enhanced Communication

The data centralization, easy accessibility, and excellent mobility when comes together, brings along their close relative, and it is improved communication. The implementation of a Salesforce CRM solution facilitates enhanced communication experience to construction businesses.

It offers a range of communication tools, including email, chat, and social media integration that enable construction companies to communicate more effectively with customers and team members.

Advanced Reporting and Analytics

Salesforce offers strong reporting & analytics capabilities. The intuitive dashboard and insightful reporting empower businesses to make better decisions.

With Salesforce CRM, construction companies can generate custom reports and analytics that provide insights into sales and project performance, Construction companies can analyze scope of improvement and focus on the areas where they are performing well, with the help of advance rportings and analytics by the cloud computing platform.

Integration with Other Systems

Salesforce CRM can be easily integrated with other systems and applications, such as accounting software, project management tools, and scheduling software, to streamline business operations.


Salesforce CRM is a scalable platform that can grow with a construction company’s needs, making it an ideal solution for companies of all sizes. You can analyze your business requirements and pay to Salesforce service providers for only what you have used.

Industry-Specific Solutions

Salesforce CRM offers industry-specific solutions that are tailored to the unique needs of construction companies, such as project management tools, bid management tools, and materials management solutions.


How Salesforce CRM Can Make Your Life Easy

Salesforce implementation is a blessing for any construction business. Being a resilient platform, Salesforce solutions enables the users to manage their bids, projects, and entire operations with more focus on growth.

Here are few points that will prove how Salesforce CRM will be helpful for the construction business – 

  • Construction industry businesses can strengthen communication among their contractors, owners, architects, and other team members.
  • The businesses can easily edit documents and share important information with the team, even being at the work site.
  • Salesforce CRM empowers sales team members. They can rapidly generate Request for Proposal (RFPs), quotes, and final proposals. It will be possible with Salesforce CPQ implementation.
  • Construction businesses can effectively track real-time location of shipments, equipment, and construction materials.
  • Salesforce integration capabilities enable you to integrate GPS technology, and you can thoroughly monitor the whereabouts of the resources and vehicles.
  • You can also excellently track contractor licensing, OSHA docs, productivity, billing, and project progress in real-time.
  • Salesforce for construction enables businesses to store designs and safety material in a more organized and secure way.
  • You can excellently manage all your service cases as well as the service warranties.
  • Third party app integration facilitates enhancements of the legacy system.


How to Get the Best Salesforce CRM Consulting Services?

Salesforce CRM development is a need of the hour for the construction businesses. Hire certified Salesforce professionals and get professional advice from the experts.

FEXLE Services is a Salesforce Gold Consulting partner. The company has more than ten years of experience of working in the Salesforce domain. The certified professionals have hands-on experience of working on myriad construction industry-centric Salesforce projects. Their expertise will definitely help you harness the power of cloud computing platform to its best.


The Conclusion

It’s time you say adieu to your traditional CRM and embrace the futuristic Salesforce technology. The dynamics of the construction industry are ready to adapt to this new technology. Empower your contractors, architects, and business with Salesforce implementation services.

Salesforce for the construction industry will come to your aid in engineering & construction areas in digitizing their operations.

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