Customer satisfaction is the key to success for every business, and with the Salesforce Zendesk integration services, FEXLE helps businesses improve their customer services. Our team of proficient Salesforce consultants will empower your sales and support team. We enable your sales team with a holistic view of customers along with the seamless two-way data sharing integration facility between Salesforce and Zendesk.
With the integration of Salesforce and Zendesk, we will help you have complete control of the information at all levels, which is available for Zendesk from the platform of Salesforce. Our team of proficient team of certified Salesforce experts can excellently set up the integration where information automatically exchanged between Salesforce and Zendesk. Hire a Salesforce consultant from FEXLE Services and get the best Salesforce Zendesk integration services.
With Salesforce Zendesk Integration Services, You Can:
Amendments in Salesforce Zendesk
It Empowers Businesses to Make Better & Accurate Decision
Enables Teams to Take Rapid Decision without Losing Time
Salesforce Zendesk Integration Boosts Customer Response Time
Complete 360-Degree View of Customers & Their Issues
Greater Level Of Collaboration In Delivery Ecosystem
Triggers & Actions That Happens With Salesforce Zendesk Integration
Triggers on receiving a new outbound message in Salesforce.
Triggers at the time of new object creation of specified Salesforce object.
Triggers when the chosen field is updated on any record of a specified Salesforce object.
Triggers on Salesforce object update on any record.
Zenddesk triggers on new group creation.
Zendesk triggers the creation of a new organization.
Zendesk triggers when a new ticket is added.
Zendesk triggers when there will be activity on a specific ticket.
Triggers when a new ticket is added.
Triggers when a new user is created.
Create new organization
Create new ticket
Attach a file to an existing ticket
Add comment to an existing ticket
Add one or more tags to an existing ticket
Update existing organization
Update existing ticket status
Update existing user
Create new user
Finds an existing agent
Top Benefits of Salesforce Zendesk Integration for Businesses
Your sales team and support team will have access to data/information for insightful reporting.
All the data will be available at a single database that can be accessible by sales and support teams.
You can maintain a database of customer records from Zendesk or Salesforce with real-time data sync.
You can store the data of users such as support agents, customers, etc., and track interaction between all.
You can sort your customers. It will help you understand the needs of your customers & you can assign support to them.
Improved & Growth-Centric Revenue Management System
The professionals at Fexle Services helped REVvue in developing such a robust platform which not only automates the entire revenue management process but also facilitates sales reps. in standardizing the revenue management process.
With Fexle on their side, REVvue brings an exemplary growth in the revenue management process. Now, they can serve their clients in a more strategic & well-managed process.
The dedicated team of Fexle Services helped Prodly in developing such a strong platform which is not only functionally-rich but also automates the entire development lifecycle for low-code applications and thus came into the picture, AppOps.
With us by their side, Prodly has witnessed an exemplary growth in its customer base, from couples of customers to hundreds and more in a short span, and also the improvement in development tooling.
Fexle Services, with its team of professionals, has worked on resolving the issues with the legacy system of Ubisense. We have helped them in standardizing the Sales and Marketing operations using a cloud-based CRM platform.
Our solution optimizes lead generation, simplifies workload delegation, and helps in monitoring better opportunities.
Achieved Stellar Business Growth & Efficiency With Salesforce CRM
The seasoned Salesforce professionals at Fexle worked vigilantly and developed a reliable solution that lets users experience the centralized management system.
Fexle equipped the solution with activity tracking, 360-degree customer view, seamless integration, data visibility, strong reports and dashboard system, and an interactive mobile application, that have enabled them achieved process standardization & flawless growth
Willowbend Can Now Match Thousands of Addresses Per Second
Fexle has worked dexterously on improving and eliminating the issues with the legacy system of Address Validator. With our expertise our Salesforce experts have equipped this tool with rapidity, robustness, and resilience.
Now users can easily install this manage package of address validation tools & integrate it within their system without any hassle.