Healthcare centers are pivotal in strengthening the healthcare process of any nation. From scheduling appointments to prescription refills and insurance inquiries to medical advice, a patient care center does everything to keep up the lifeline of an individual. When they… Continue Reading →
Data collection and management have always been one of the major challenges that a business faces. According to a report by Edge Delta, 95% of businesses find it daunting to manage unstructured data. If you are one of them, you… Continue Reading →
Surveys are one of the best ways a business can learn about its customers, their preferences, likes, dislikes, buying behavior, and much more. When these surveys connect with technology like Salesforce CRM, things get just interesting. Salesforce and SurveyMonkey integration… Continue Reading →
In this era of digital communication, businesses are flooded with communication from across channels. It is the time when customers don’t wish to be recalled as a customer id, they want personalization in every interaction. You would be surprised to… Continue Reading →
We are living in an era of technological innovation where people and businesses are harnessing the power of Artificial Intelligence to make their lives and processes easier, and AI is surely not disappointing us. With its advent in CRM like… Continue Reading →
This is the time of year that you should start preparing to be a part of the trail of extraordinary events organized by Salesforce. Some are annual events like Dreamforce while others are quarterly events. Whatever their category be, these… Continue Reading →
Lead generation and lead tracking & management from across the channels (website, social media, cold calling, etc.) and bringing them all on a unified platform has been a major challenge for businesses. Salesforce CRM plays a pivotal role in turning… Continue Reading →
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